Quintus Design is a consulting firm that specializes in the design of high-technology products and systems. Using proven customer experience research methodologies, Quintus uses real customer data to help drive the design of products, line extensions and enhancements, and product purchase and support frameworks.
The design approach Quintus uses focuses on the interaction between the sometimes overlapping and at times conflicting elements of five different critical concerns: End Users, Business, Technology, Industry, and Regulatory.
Users Quintus understands the user by adopting the end user’s perspective- through technically sound, efficient, proven and adaptable research techniques.
Business Quintus also understands the often-complex objectives of the client’s business- including the need to create a unique value for customers, to differentiate from and exceed the competition, and to generate a return on investment in the shortest time possible.
Technology Quintus identifies the essential characteristics of the technology used as the foundation of the business solution- focusing on the characteristics that define its capabilities, limitations, complexity and practicality.
Industry Quintus understands that both competitive and related products must be taken into account to keep your products competitive and working well with your partners’ products.
Regulatory Not all businesses operate in a regulated industry, but all businesses must consider the regulations that affect them. Quintus knows to ask about regulatory issues for your industry and to factor these issues into your product design. In particular, Quintus has the expertise in “Universal Design” – designing products for people of different abilities – that is necessary to evaluate and design products that meet the requirements of Section 508 of the Federal Rehabilitation Act and Section 255 of the Telecommunications Act.
Quintus balances and blends these elements to create insightful, pragmatic, and effective product designs that are easier for customers to use and easier for companies to support.Want to know more about Quintus? Follow this link to read about our logo, read our bios, see our client list and find out about our two official company holidays.
"I was looking for a company that would use different methods in applying their knowledge to help me, not every other company in the world. Quintus came in and did a better job than I asked for with no need for hand-holding. This is really rare in a consulting firm."